Problem updating turbotax

Please see our privacy policy for special information for users in the EEA and Switzerland. I tried unsuccessfully to install Turbo Tax 2017 Deluxe DVD purchased from SAMs Club on my Mac Book Air running 10.13.2. Suspect one of these resolutions might be the answer:1. I guess I could mount a compatible file system on a partition of my SSD (not my preferred solution).3. The person seemed to know about this problem and put a new DMG file in my My Downloads section of my account. However, be aware the file verification process may appear to hang around the 60% point. This will return you to the Library view.• Locate and Trash the folder entitled Caches Once you have done that, close all windows, click on the Apple menu icon located in the upper left corner of your screen and select Logout , so you can log out of your user account.*Once you are logged out, simply log back in.This action will restore all the files and folders you just trashed, with new copies of each.*Now attempt to launch Turbox Tax Deluxe again and try to run those updates.Sincerest Regards,-Terry ("Mactechtrainer")Sorry for the delay; I had a meeting to attend.

Is there something in my Macbook Pro that might slow down the updates in this way?

Your answers to the questions I have submitted, will allow me to work with more detailed information, in order to effectively answer your question. Thanks for your reply, Here are some steps you can try to resolve the issue: • From your desktop, click anywhere on a blank space on your desktop.

Now you should see Finder listed near the Apple menu icon.• From the Finder menu, click on Go, then Home from the drop-down menu.

Hello and thank you for asking your question, with Just Answer.com/Mac. Mac Tech Support Specialist, Terry, glad to assist you.**Please note: An "Answer" by me, or an"Accept" from you, does not meanthe session has ended.

So please remain patient with me and I will work diligently, to resolve your technical question to your satisfaction.-Thanks!

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